Shipping policy

SHIPPING POLICY
We are pleased to offer Complimentary Standard Shipping on all orders over $100 within
the United States. Orders below $100 will incur a standard shipping fee. Please note that
expedited shipping options are not available at this time.

Order Confirmation & Processing
Upon placing your order, you will receive a confirmation email for your records. Our team
processes orders within 24 to 48 hours to ensure prompt handling.

Shipping & Delivery
● Estimated Delivery Time: Standard delivery typically takes 5 to 8 business days from
the time your order is shipped.
● Shipping Carriers: We partner with trusted carriers, including USPS and UPS, to
ensure your order arrives securely.

Order Tracking
Once your order has shipped, a tracking number will be sent to you via email. This will allow you
to monitor the status and location of your shipment until it is delivered.

Address Changes
Please double-check your shipping address before placing an order. If you need to make any
changes, contact us immediately at admin@shop-chica.com. We will do our best to
accommodate your request if the order has not yet been processed.

High-Volume & Holiday Periods

During holidays or periods of high order volume, shipping may experience delays. We
appreciate your patience and understanding during these times and recommend placing orders
early to ensure timely delivery.

Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier. However,
if you experience an issue, please reach out to us at admin@shop-chica.com, and we will do
our best to assist you in resolving the matter.

Shipping Restrictions
Currently, we only ship within the United States and do not offer international shipping.

Returns & Shipping
For details on our return policy and how shipping is handled for returns, please refer to our
Returns Policy page or contact us directly at admin@shop-chica.com.

If you have any further questions or require additional assistance regarding our shipping
process, our team is here to help. Feel free to reach out at any time at
admin@shop-chica.com.